REIN & COVID-19
We wanted to update you on what we're doing in the light of the COVID-19 outbreak. Due to the Level 4 restrictions currently in place, we are unable to dispatch any orders. All orders placed during this time will be shipped as soon as we are open again. Our biggest priority is doing our bit to keep our community safe and working through this together.
We have decided to update some of our policy's given the unsettling time we are facing. We are now offering free express shipping to all NZ orders for when we are able to ship out again and we are extending our return policy from 14 days to 30 days until further notice. You can also buy a gift card online to use when life is back to the norm. We'll keep you in the loop with expected delivery times, and you will receive a shipping confirmation email as soon as your order is out the door and on its way to you.
Please continue to support small businesses in these challenging times, we need you more than you know. We want to keep everyone inspired and connected throughout this time, we are all in this together! We are here to help with any questions or provide feedback on how we can best serve you during this time, please stay in touch with us at firstname.lastname@example.org or DM us on Instagram or Messenger.
Stay safe and look after each other,
Rein Team x