Privacy + Terms and Conditions

TERMS OF SERVICE

In these terms and conditions, “we” “us” and “our” refers to Rein Clothing Ltd. Any access and use of information on this website including purchasing of our product/s is subject to the following term and conditions. We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend you read our terms and conditions each time you visit our website.

By using this Website, you warrant that:

  • you are legally capable of entering into binding contracts
  • you are at least 18 years of age
  • the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity WEBSITE SERVICES

All prices are in, and processed in New Zealand dollars (NZD). We endeavour to have our pricing as accurate and current as we possibly can. The prices are detailed within the individual product listings and we reserve the right to amend our pricing at any time.

PRODUCT DESCRIPTIONS

At Rein we ensure that our products are described as accurately as possible on our website however, we do not warrant that the description is accurate. Rein reserves the right to rectify any error or oversight. Images on our website have been provided for illustrative purposes only and we do not guarantee that these images will reproduce in the exact colour nor that any given image will reflect the full design or options involving to that product.

PRODUCTS

We ensure to keep our website product listings current but give no guarantee to the availability of any product advertised on our website. All prices are NZD and include GST.

When ordering from Rein we require your full name or business name, postal address for delivery, valid email address, telephone contact details and credit card details. We undertake to take up-most care in keeping this information safe however, we are not liable for its misuse due to virus or error in transmission.

We hold the right to accept or reject any order placed through our website. If you do not receive a reply within 5 business days your order is deemed canceled. Once order/s are submitted you cannot cancel them even if Rein’s acceptance or rejection has still not been made. Consequences relating to your ordered goods are the customer’s responsibility once we have dispatched the product.

PURCHASES

The products sold on the Website are not for re-sale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.

Customers must provide Rein with complete and accurate details when making purchases. Rein is not liable if we are given an incorrect delivery address at the time of purchase or where you fail to collect the products from the delivery address which you specified. Any additional expenses in correcting the order are the responsibility of the customer.

INTELLECTUAL PROPERTY

(a)    Copyright

All Content contained on this Website is protected by New Zealand and international copyright laws, unless indicated otherwise on this site.

You may view this site and the content using your web browser and/or smartphone and save an electronic copy, or print out a copy of the content or parts of this site for your own information, research or study. If you do, you must: (a) not change the Content from how it appears on this site unless authorised by Rein and then only according the conditions as stipulated by Rein; and (b) include the copyright notice "© Rein Clothing Ltd" on the copy.

You must not reproduce, frame, transmit (including broadcast), adapt, link to or use any of the content on this Website, except as allowed by this site or as agreed by Rein in writing.

(b)    Trademark Notice

This site contains registered trademarks that are, unless shown otherwise, either owned or licensed by Rein and are protected under the laws of New Zealand and other countries. You must not use Rein’s trademarks, except: (a) by saving or printing out a copy of this site as allowed under the copyright notice set out above; (b) as part of a legitimate reference to Rein or a Rein product or (c) with Rein’s prior written consent.

The use of any trademarks on this site that are not owned or licensed by Bambi is not intended to indicate any association with, or endorsement by, the owner of that trademark.

(c)    Intellectual Property in Designs

This Website contains graphics and other visual representations of products protected by copyright and equivalent laws in other jurisdictions. Rein takes active steps to protect its rights in its designs and strictly enforces these rights pursuant to the applicable laws.

Making electronic, or other, copies of products displayed on this Website with the intent of reproducing them in whole or in part is strictly prohibited.

DISCOUNT CODES

All discount codes and price discounts are in issued in NZD. Discount codes cannot be used in conjunction with any other offer (excluding clearance sale prices). 

ORDER PROCESSING

Orders are processed on business days (Monday through Friday) excluding public holidays in Auckland, New Zealand. Customers will be provided with tracking numbers once orders are shipped out. See our shipping policies for further information. In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

FRAUD

Rein takes every measure against credit card fraud. If we suspect that a customer’s order may be fraudulent, we will contact the customer to confirm certain details. If the customer refuses to respond with the required information within 7 working days, we reserve the right to cancel the order. 

CANCELLATION

Rein reserves the right to cancel any order if we are unable to provide the requested products. Customers will be immediately contacted in these cases.

Rein is not liable to compensate for any loss, expense or inconvenience customers may face as a result of cancellation.

 

PRIVACY POLICY

We understand the importance of protecting your privacy and appreciate you trusting us with your information. We will not share, rent or sell your personal information. All information that you provide us will be kept private and confidential and used for the following purposes only:

— To process purchase & delivery transactions.

— Customer support & the ability to respond to your requests.

— Communication via email providing information that may be of interest to you.

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

If at any time you do not wish to receive emails from us, please click the unsubscribe link at the bottom of the email that you receive or simply email a request to info@rein.co.nz with the word unsubscribe in the subject line.

 

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (http://www.shopify.com/legal/terms) or Privacy Statement (http://www.shopify.com/legal/privacy). 

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service of Google Inc. (hereinafter referred to as ‘Google’). Google Analytics uses so-called ‘cookies’, text files which are stored on your computer and which make possible an analysis of website use by you.

The information generated by the cookie with regard to your use of this website, including your IP address, is transferred to a server of Google in the U.S. and stored there. Google uses this information to evaluate your use of this website, to assemble reports on website activities for other website operators and to provide other services pertaining to website and Internet use. Google can also transfer this information to third parties insofar as it is legally required or insofar as third parties use this data in ways commissioned by Google.

Google will under no circumstances place your IP address in conjunction with other data of Google Inc. You can prevent the installation of cookies by adjusting your browser software. However, we call your attention to the fact that in such a case, not all functions of this website will be operative.

Through using this website, you declare yourself in agreement with the editing of data which you have provided by Google in the ways described above and for the purposes described above.